Questions about the Member Experience
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Hello Founding Members,
after navigating around a bit and using the site for a while could you please try to answer the following questions; that would be a BIG help in developing MP4PM further and make it better. Thanks a ton in advance!
- Are you taken to the right page after login?
- Is it obvious and intuitive what everything is?
- Is it clear what you should do first?
- Do you have access to all the right pages?
- How can you change your password and account details?
- What options do you have for controlling your membership – is it clear how to cancel, change billing, etc.?
- Are the content pages easily accessible and easy to consume?
- Is it clear how to access the community?
- Are there any areas of ambiguity or anything that isn’t as user-friendly as it could be?
- Do you receive any emails related to your membership?
- Do you have any further feedback or suggestions?
Thanks again for taking the time to answer all or some of the above questions.
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